Returns & Exchanges
At Folklore Home Store, we want you to love your curated pieces; if an item doesn't perfectly fit your space, we offer returns on eligible items within 30 days of delivery. All returned goods must be in their original packaging and unused condition to maintain the integrity of our artisanal collection.
Initiate Your Request
Log into your customer portal or contact our support team with your order number and the specific items you wish to return.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing